Return policy: In order to ensure your satisfaction, damaged products will be returned and used products will not be returned for your safety.
Q: Are there any fees for the return?
A: When returning the damaged product, the care product bears all the costs.
Q: How can I return the damaged product?
A: The customer service team will be happy to assist you by contacting customer service on WhatsApp (0535609746), provided that the returned product is in its original condition and has not been used.
Q: What is the allowed period to return the damaged product?
A: You can return the damaged product within 3 days of receiving the order.
Q: How long does the return process for the damaged product take?
A: We at customer service work hard to satisfy you; the return process may take 10 working days.
Q: In the return process, how can I get a refund of the amount I paid?
A: The amount will be refunded after the damaged product reaches us and its condition is verified, then the refund will be processed according to the payment method used.
Customer service for care products: Your satisfaction is our goal.